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Best for active deliveries and quick changes.
+91 7907030235
▶ Support
From delivery timing to meal quality, we keep it human. Tell us what is up and we will make it right.
Live kitchen updates
Support hours
Delivery running late? Share your order ID and we will check in with the chef and rider.
▶ Contact
Fast fixes for live orders, thoughtful followups for everything else.
Best for active deliveries and quick changes.
+91 7907030235
Share details and screenshots for a complete fix.
fresmo2024@gmail.com
Tell us what you loved or what we can improve.
vsb@fresmo.in▶ Topics
Pick a topic and we will route it to the right team.
Get live updates or request a time change if prep has not started.
Report an issueShare a photo and we will replace or credit quickly.
Report an issueWe process refunds within 3 to 5 working days.
Report an issueNeed to update details or delete your account? We can help.
Account help▶ How it works
Three quick steps to bring your meal back on track.
Send your order ID, phone number, and the issue.
Our team connects with the chef and rider to verify.
Replacement, credit, or refund. You choose.
▶ FAQs
If you are in a rush, start here.
Call us with your order ID and we will contact the chef and rider immediately.
We can help if prep has not started. Reach out as soon as possible.
Refunds are processed in 3 to 5 working days depending on your bank.
We serve select neighborhoods. Check the app for live availability.
We reply fast and follow up personally. Send a note with your order details and we will take care of the rest.